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Knowledgebase: Resource Central
KB0228 - How to apply license of Resource Central

 

Summary

Add-On Products provides the license files to its clients, which must be uploaded into the system in order to use RC. The License screen (System Manager page  General  License) is used for this purpose.

License information

On clicking the License link in left pane, details of the license being used for the application will be displayed on the right panel as shown in figure below:

Field

Description

Type

Type of the license

Expiry date

Expiry date of the license

This product is licensed to

Name of the company

Number of Standard Resources

Maximum number of Standard resources allowed in the system

Number of Light Resources

Maximum number of Light resources allowed in the system (Light resources are those from which no emails are sent)

Total number of resources

Maximum number of resources, allowed to be created in system

 

License & Activation Key - Upload

User can upload the XML License file and the encrypted license key file through this interface. Both of these fields are mandatory.

Field

Description

License file (xml)

Click the browse button and select the name and path of the License xml file which you have received

License key file

Click the browse button and select  the name and path of the License key file  which you have received

Activation Key

A 16-digit unique alpha-numeric Product Activation key which will be used to activate the RC Web application


Assumptions/Constraints regarding the License & Product Activation:

  • If the user has neither provided the Product Activation, nor he has uploaded the new license file, then upon accessing RC ManagerGeneralLicense screen, a default label “License/Activation key is invalid” will be displayed, as shown below:

 

This same label will be displayed at the Login screen, all the emails & all the order forms in the RC system. Same is also true if the user has either uploaded only the correct activation or latest format license.

  • If the user has uploaded both, correct license and correct activation, then the actual license information will be displayed and no warning label will be displayed.
  • Please also note that the Product activation is not case-sensitive.

Note: If any issues arise, please contact AOP Support for assistance.

 

Properties

Applies to: RC 4.0+

Reference: TFS #157964

Knowledge base ID: 0228

Last updated: Jan 10, 2018