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Knowledgebase: Resource Central
KB0224 - Add-in is disabled by Outlook

 

Symptom

Add-in is disabled by Outlook even though it has been put into the DoNotDisableAddinList in Registry.

Cause

The value of LoadBehavior in the key AOP.RC.ResourceFinder.Addin is set to ‘0’, so the Add-in is disabled.

 

Resolution

1. Go to the key AOP.RC.ResourceFinder.Addin in the following location:

  • 32bit Outlook on 64bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\Addins\AOP.RC.ResourceFinder.Addin]
  • 32bit/64bit Outlook on 32bit Windows: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\AOP.RC.ResourceFinder.Addin]

2. Open the DWORD value LoadBehavior and change its value to ‘3’

3. Restart Outlook to see the result.

 

Properties

Applies to: All versions of Add-in 4.0

Reference: TFS #133170

Knowledge base ID: 0224

Last updated: Sep 06, 2017