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North America
Phone: +1 (905)-655-9262
Fax: +1 (905)-655-9395
Email: info@add-on.com

Europe
Phone: +45 7944 7000
Fax: +45 7944 7001
Support
Denmark
+45 7944 7002

Europe
+44 (0) 203 002 3889

North America
+1 (202)-536-4165
Knowledgebase: Mailbox Central
System requirement for Mailbox Central

 

The following software requirements should be met in order to allow Mailbox Central to work properly

Component

Requirement

Operation System

Windows 7 (Extended Support – see note *)
Windows 8.1 (Extended Support – see note *)
Windows 10


Software

Microsoft Outlook 2010 (Extended Support – see note *)
Microsoft Outlook 2013 (Extended Support – see note *)
Microsoft Outlook 2016

Microsoft Outlook must be connected to one of the following Exchange Server versions:
Microsoft Exchange Server 2010 (Extended Support – see note *)
Microsoft Exchange Server 2013 (Extended Support – see note *)
Microsoft Exchange Server 2016
Microsoft Exchange Online (Office 365 plan with EWS Application support see Exchange Online Service Description)

Microsoft Word 2010 (Extended Support – see note *)
Microsoft Word 2013 (Extended Support – see note *)
Microsoft Word 2016

.NET Framework 4.6
Microsoft Internet Information Server (see note)


Note: If signatures deployed to OWA (Outlook Web App) have images, it is required to have acces to an Microsoft Internet Information Server.


Product support Lifecycle policy
Product support Lifecycle policy for Mailbox Central  can be found here

* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.

Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update B1our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.

If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. For more information, please contact your reseller or us directly by sending an email by clicking here.

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