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Knowledgebase: Resource Central
KB0213 - Pre-Installation check lists for Resource Central 4.0 (O365 setup)

Service Account 

 No.

Check list

References

1

Create a service account (our suggestion is RCadmin) in O365 Cloud admin interface

  • RCadmin needs to have a mailbox
  • RCadmin is not allowed to be hidden in the Global Address List
  • RCadmin must be added to the “Global administrator” group in O365 (this right can be removed after configuration) or it can be added to these two roles “Application Administrator” and “Privileged Role Administrator”

2

Configure impersonation for RCadmin account

Refer to this article to know how to configure impersonation.

 

Resource Central (RC) 

 No.

Check list

References

1

Prepare server

Refer to this article for more details.

2

Enable required roles and features on the new server

Under Web Server

Under Management Tools:
     IIS Management Console
     IIS Management Scripts and Tools

Under Web Server
     Under Common http Features:
          Static Content

Under Web Server
     Under Application Development:
          .net Extensibility 4.5
          ASP.NET 4.5
          ISAPI Extensions
          ISAPI Filters

3

Resource and facility mailboxes

All the resource and facility mailboxes should be added to a distribution list.

4

Install pre-requisite softwares

Microsoft SQL Server

Information about Microsoft SQL Server is available here.

Note

  • The SQL server should be in mixed mode (Windows Authentication and SQL Server Authentication).
  • SQL account must have sysadmin rights.
  • We support SQL 2014, SQL 2016, and SQL 2017.
  • SQL 2012 is in extended support.

 

RealTime Service (RTS) 

No.

Checklist

References

1

Prepare server

Refer to RTS Installation Guide for more details.

2

Check your platform

Supported platforms are as follows:

  • O365 Business Essentials
  • O365 Business Premium
  • O365 Enterprise E1
  • O365 Education E1
  • O365 Government E1
  • O365 Enterprise E3
  • O365 Education E3
  • O365 Government E3
  • O365 Enterprise E4
  • O365 Education E4
  • O365 Government E4

3

Install prerequisites

AzureAD needs to be installed

Run Install-Module AzureAD in PowerShell

Refer to this article for more details:

https://docs.microsoft.com/en-us/powershell/azure/active-directory/install-adv2?view=azureadps-2.0

For more information, see this article:

https://www.add-on-support.com/index.php?/Knowledgebase/Article/View/580/1/kb0124---register-service-principal-in-azure-ad-when-used-with-office-365

4

Enable firewall exceptions

Refer to this article for more details.

 

Properties

Applies to: RC 4.0

Reference: TFS #118244; 188840

Knowledge base ID: 0213

Last updated: Jan 29, 2019