Your Password

North America
Phone: +1 (905)-655-9262
Fax: +1 (905)-655-9395

Phone: +45 7944 7000
Fax: +45 7944 7001
+45 7944 7002

+44 (0) 203 002 3889

North America
+1 (202)-536-4165
Knowledgebase: Exchange Central
System requirement for Exchange Central


The following software requirements should be met in order to allow Exchange Central to work properly



Operation System

Windows 7 (Extended Support – see note *)
Windows 8 (Extended Support – see note *)
Windows 8.1
Windows 10


Microsoft Outlook 2010 (Extended Support – see note *)
Microsoft Outlook 2013 (32 and 64 bit)
Microsoft Outlook 2016 (32 and 64 bit)

Microsoft Outlook must be connected to one of the following Exchange Server versions:
Microsoft Exchange Server 2010 (Extended Support – see note *)
Microsoft Exchange Server 2013 (Extended Support – see note *)
Microsoft Exchange Server 2016
Exchange Online Plan 1
Exchange Online Plan 2
Office 365 Business Essentials
Office 365 Business Premium
Office 365 Enterprise E1, E3, E4
Office 365 Education E1, E3, E4
Office 365 Government E1, E3, E4

Note: Exchange Online plan with EWS Application support see Exchange Online Service Description
These are the supported Exchange Servers confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported.

Remark: Hybrid Exchange enviroment is not support by Exchange Central.
A hybrid Exchange enviroment is a combination of on-premises applications or data and cloud-based services. For example, Exchange hybrid solutions could include using an Exchange Server on-premises and Exchange Online in Office 365.

Microsoft .NET Framework 4.6

Microsoft Excel 2010 (Extended Support – see note *)
Microsoft Excel 2013
Microsoft Excel 2016

RealTime Service
Exchange Central works in cooperation with our application RealTime Service. For a list of requirements related to this application, please see RealTime Service System requirements

Product support Lifecycle policy for Exchange Central  can be found here

* Extended Support
Concerning supported platforms, overall we follow the Microsoft Lifecycle Policy (Mainstream Support End Date). This means that, over time, platforms fall out of support. When a Microsoft platform product (Exchange, Outlook, etc.) ends its mainstream support, we list this on the product revision history.

If you, as a customer, uses a Microsoft platform product, which has ended its mainstream support, it may still be possible to purchase extended support for the Add-On Products product in question. Should you be interested in such then please contact your reseller or us directly by clicking here.