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Knowledgebase: Resource Central
System requirements for Resource Central 4.1

 

The following software requirements should be met in order to allow Resource Central to work properly

Server Components

Requirement

Operating System

Windows Server 2012 (FULL) (Extended Support – see note *)
Windows Server 2012 R2 (FULL) (Extended Support – see note *)
Windows Server 2016 (FULL)
Windows Server 2019 (Coming soon)

Remark: Operating system is only supported in English language


Software

SQL Server
Microsoft SQL Server 2012 SP4 (Extended Support – see note *)
Microsoft SQL Server 2014
Microsoft SQL Server 2016
Microsoft SQL Server 2017 (RC4.0)

Remark: SQL Server is only supported in English language

Exchange Server
Microsoft Exchange Server 2010 (Extended Support – see note *)
Microsoft Exchange Server 2013 (Extended Support – see note *)
Microsoft Exchange Server 2016
Microsoft Exchange Server 2019 (Coming soon)
Exchange Online Plan 1
Exchange Online Plan 2
Office 365 Business Essentials
Office 365 Business Premium
Office 365 Enterprise E1, E3, E4
Office 365 Education E1, E3, E4
Office 365 Government E1, E3, E4

Remark: Exchange Online plan with EWS Application support see Exchange Online Service Description
These are the supported Exchange Servers confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported.

Other
Microsoft .NET Framework version 4.5.1


RealTime Service
Resource Central only works in cooperation with our application RealTime Service. For a list of requirements related to this application, please see RealTime Service System requirements


Hardware

Recommended hardware configuration depends on your company size. Find out minimal hardware requirement in the table below

Small: < 50 users
CPU: 2 cores, 2 GHz RAM: 4 GB

Medium: < 500 users
CPU: 4 cores, 2-3 GHz RAM: 8 GB

Large: > 500 users
CPU: 8 cores, 2-3 GHz RAM: 12+ GB

Remark: You should have at least 1 GB of free space in the HDD for proper operation. The hardware specifications listed are the minimum required. You may have to increase the hardware capacity as and when the usage of product increases.

 

Client Components

Requirement

Software

Operating system

Windows 7 (Extended Support – see note *)
Windows 8.1 (Extended Support – see note *)
Windows 10

Remark: These are the supported Windows versions confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported.

Browser
Google Chrome version 40 and above
Microsoft Edge
Internet Explorer 11

Outlook Com Add-in
Microsoft Outlook 2010 (Extended Support – see note *)
Microsoft Outlook 2013 (32 and 64 bit) (Extended Support – see note *)
Microsoft Outlook 2016 (32 and 64 bit)
Microsoft Outlook 2019 (32 and 64 bit) (Coming soon)


Outlook Add-in
Microsoft Outlook 2016
Microsoft Outlook 2016 (Click-to-run)
Microsoft Outlook 2016 for Mac (Click-to-run)
Microsoft Outlook 2019 (Coming soon)
Microsoft Outlook 2019 (Click-to-run) (Coming soon)
Microsoft Outlook 2019 for Mac (Click-to-run) (Coming soon)

Remark: The Outlook Add-in is supported by Exchange Server 2013, 2016 and Exchange Online.

Other
Microsoft .NET Framework 4.5.1

Product support Lifecycle policy
Product support Lifecycle policy for Resource Central  can be found here

* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.

Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.

If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. For more information, please contact your reseller or us directly by sending an email by clicking here.

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