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Knowledgebase: Resource Central
KB0187 - Cannot create order because of property change

 

Symptom

When creating an order, after you click [Send Order], the screen goes blank and the order cannot be created:

Cause

A property in the order form has been deleted. After that, a property with the same name is created but not inserted to the form, which is why the connection between order form and the new property is not established.

 

Resolution

Insert the newly created property into the order form to replace the old one.

 

Properties

Applies to: All RC versions

Reference: TFS #64504

Knowledge base ID: 0187

Last updated: Mar 02, 2016