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KB0099 - Orders are not handled correctly when booking virtual resources
This issue can be seen when you book a virtual resource, and the issues that occur are as follows:
If you check in the Database (Reservations table) you can find that the value for Attendee column is NULL.
Normally, when an appointment is created, display names of all participants are added as an additional property by Exchange. But for this case, Exchange inserts the email addresses of all participants were instead. This led to the fact that RTS cannot insert correct data into RC Database.
The defect is confirmed in RC 3.7 and RC 3.7.10
RC 3.7 and RC 3.7.10 customers can upgrade to RC 3.7.10 SR2 to fix the described issue. In this recommended version, the dependence on Attendee column (filled by RTS) has been eliminated.
Applies to: RC 3.7, RC 3.7.10
Fixed in: RC 3.7.10 SR2
Reference: TFS #13362
Knowledge base ID: 0099
Last updated: Feb 23, 2016