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Knowledgebase: Resource Central
KB0031 - Some functions might not work correctly if language of SP user in Person table is missing after upgrading from RC 3.0

 

Summary

After upgrading from RC 3.0, the language of Service Provider user in Person table is missing (it has NULL value). That leads to a problem that some functions might work not correctly (e.g., Cancellation emails not sent to catering if a property is added, etc.)

 

Resolution

To deal with this issue, language of the Service Provider should be set with a specific value.

Go to RC Backend, select Security tab --> Person.

Click the person whose language you want to set, the Person details panel is displayed:

Select language for this user, then click [Save]. Check the database to see if it is updated correctly.

 

Properties

Applies to: RC versions 3.6+

Reference: TFS #3498, 3345

Knowledge base ID: 0031

Last updated: Feb 23, 2016