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Knowledgebase: Resource Central
KB0016 - Poor performance RC Outlook Add-in: It takes long time to open Outlook and create the first meeting request

 

Symptom

After Add-in is installed, it takes 10 seconds for Outlook to open and 25 seconds to be able to create the first meeting request once it was open.

If the Add-in is uninstalled, Outlook opens up immediately.

 

Cause

Security settings of Internet Explorer cause the long loading of Outlook, resulting poor performance.

 

Resolution

Open Internet Explorer, go to Settings --> Internet Options, select Advanced tab, and move to Security section.

Uncheck 2 options highlighted in the screenshot:

Check for publisher’s certificate revocation

- Check for server certificate revocation ( requires restart)

 

Properties

Applies to: RC 3.5+

Resource Central Outlook Add-In: All versions

Reference: TFS #1868

Knowledge base ID: 0016

Last updated: Feb 23, 2016