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Knowledgebase: Resource Central
KB0096 - Error in searching persons

 

Symptom

When you enter a name such as “a” on the search field under Persons, the following error message appears:

Cause

The System Email or SMTP account used in this situation (running cloud only) is not Office 365 account.

 

Resolution

When working with Office 365 (Exchange Online), the System Email and the SMTP Account must be an Office 365 account:

Properties

Applies to: 3.7.10+

Reference: TFS #11109

Knowledge base ID: 0096

Last updated: Feb 23, 2016