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Knowledgebase: Resource Central
KB0048 - Different start time for appointments in recurring booking

 

Symptom

When booking a VTC recurring meeting, the Tasks show up with 2 different start times:

 

Cause

SDA logging in to RC does not have a time zone setting, so RC uses default time zone (in Basic Parameter) to convert order’s time.

Default time zone can be used in the following situations:

- Use Default Time Zone parameter is set to Yes

- Use Default Time Zone parameter is set to No, but logged-in user does not set time zone.

In the selected time zone, at the moment Daylight Saving Time (DST) begins, the clock is set to go forward one hour from then on. The time of booking is after the DST, which is the reason for 1 hour difference in the time of the orders  it is not a bug.

 

Properties

Applies to: RC 3.7 VTC RC4 and RC5

Reference: TFS #6342

Knowledge base ID: 0048

Last updated: Feb 23, 2016