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Knowledgebase: Resource Central
KB0001 - Check marks for selected resources are not shown in ResourceFinder

 

Symptom

After booking a reservation (some resources were selected and [Save&Close] button was clicked), you are brought back to the Meeting window. 

Then you re-open ResourceFinder, you found that the selected resources in the Resource List View are not checked:

If you try to check those resources, the following message appears:

 

Cause

The SECMAN DCOM component does not exist in DCOM config. Therefore, the Security Outlook Manager does not properly function and it cannot read Attendees and Current Resources information.

 

Resolution

1st resolution (recommended): Apply the new Add-in.

2nd resolution: Manually register the SECMAN DCOM component.

Open Command Shell, go to destination folder of RC Add-in (by default, it is: C:\program files\Add-On Products\Resource Central Addin)

Run the following command line: regsvr32 secman.dll.

 

Properties

Applies to: RC 3.6 and RC Add-in 3.09.0013

Fixed in: RC Add-in 3.09.0014

Reference: TFS #1596

Knowledge base ID: 0001

Last updated: Feb 23, 2016