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Knowledgebase: Resource Central
KB0027 - Shared Order Form (SOF) reservation follows wrong business flow if one of the resources is declined by Exchange Server.

 

Summary

User books a reservation with SOF, of which a resource is declined by Exchange Server.

The declined resource should have not been inserted to Attendee field, but it is.

The reservation is still created with one resource (accepted resource) but the order attached to the accepted resource is NOT created (meanwhile it should have been created).

 

Resolution

This has been confirmed as a defect and will be reviewed for a future release of the product.

 

Properties

Applies to: RC 3.7.0002.0016 & RTS 63

Reference: TFS #913

Knowledge base ID: 0027

Last updated: Feb 23, 2016