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Phone: +1 (905)-655-9262
Fax: +1 (905)-655-9395

Phone: +45 7944 7000
Fax: +45 7944 7001

Phone: +86 (21) 2221 8396
+45 7944 7002

+44 (0) 203 002 3889

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+1 (202)-536-4165
Knowledgebase: Ariadne
Revision history for Ariadne

Lifecycle for product support

Product support Lifecycle policy for Ariadne can be found here

Concerning supported platforms

Here at Add-On Products we value our customers and want to make sure that your purchased product works properly and is covered with the maintenance you need.

Add-On Products follow the Microsoft Support Lifecycle, which means that platforms fall out of support over time. However, If you use a Microsoft platform product which has lost its mainstream support, we want to make sure you are aware that it may still be possible to include these in your maintenance program.

In case you are using a Microsoft platform products, which are out of mainstream support, you will need to purchase extra coverage to include these in your maintenance agreement. Please contact your reseller or us directly for extended support pricing.

Version (December 19, 2017)

Production date: October 31, 2017

Version number overview:
Ariadne System:
External Booking Service:
Ariadne Database installer: 1.01.0000
Ariadne IUI:
Ariadne Scheduler Service:
Ariadne Sign Service:
Ariadne Database upgrade script: 2.6.53
Ariadne Data Synchronization Service:

  • Fixed 117787, 119193, 126959, 126962, 126965, 126966, 126967, 126968, 126977, 126980, 126983, 126986 : Run IUI with HTTPS (not digital signage screens)
  • Fixed 120404, 146679, 133998: User interface performance optimization
  • Fixed 120469: Playlist URL linking - Playlist usage when Ariadne screens and Ariadne GUI users are on two different subnets
  • Fixed 126954: Stylesheet - It is suspended when user save a new Styleset
  • Fixed 127275: Registration page can't display
  • Fixed 129785: In some cases, the background image not displayed on the Ariadne for Window software
  • Fixed 141299: Lost event on the schedule file for some customers
  • Fixed 144925: Can save event without assigning media on background object
  • Fixed 144933: Conflict message occurs between different layers
  • Fixed 144994, 145006, 146601: Cannot create two background objects on different time
  • Fixed 146699: New created event is a line although it does not save
  • Fixed 147091: Two events are assigned on the same sign and on one day
  • Fixed 147571: New event is loaded with incorrect UI
  • Fixed 147583, 150018, 146882, 133317, 146737,146822, 147031, 146712, 147109, 147130, 146107, 146673: Issues with recurring events
  • Fixed 150015: Incorrect media filtering on background tab
  • Fixed 99617, 119192, 119198, 137005, 145215, 147177: Minor bug changes

Version (December 21, 2016)

Version number overview:
Ariadne System:
External Booking Service:
Ariadne Database installer: 1.01.0000
Ariadne IUI:
Ariadne Scheduler Service:
Ariadne Sign Service:
Ariadne Database upgrade script: 2.6.50
Ariadne Data Synchronization Service:

  • Fixed 105281: Data Synchronization Service doesn’t synchronize data for other time zones than the local time zone of server.

Version (September 15, 2016)

Version number overview:
Ariadne System:
External Booking Service:
Ariadne Database installer: 1.01.0000
Ariadne IUI:
Ariadne Scheduler Service:
Ariadne Sign Service:
Ariadne Database upgrade script: 2.6.50
Ariadne Data Synchronization Service:

  • New 85749: Add the Ariadne System logo to the web page’s browser tab “favicon”.
  • Fixed 69495: Automatically Daylight savings configuration
  • Fixed 79405: Fixed error in the logo association

Version (March 17, 2016)

  • New 14391: Playlist redesign
  • New 14842: Optimize preview
  • New 14914: Changes of object in use must result in an update of the sign
  • New 14915 Ariadne logging timestamp
  • New 15037: Migrate the installer project from using InstallShield 2009 to InstallShield 2014
  • New 15791: Media user interface and workflow redesign
  • New 16414: Style-set editor improvements
  • New 16801, 55631: Make version of Ariadne server components and exe, dll files the same as Ariadne IUI versions
  • New 26638: Playlist file must not be updated by scheduler
  • New 39690: Silverlight components not updated in browser after an upgrade
  • New 40647: New login screen - with the possibility to display maintenance information and news
  • New 46843: Update document for Ariadne 3 IUI
  • New 50379: Move/change media event in time without losing media association
  • New 60680: Ariadne Sign Service default log level
  • New 61657: Include robots.txt in website to block search engines
  • Fixed 14797: Custom booking template for room-group
  • Fixed 14798: Scheduler Service installer cannot use DNS name
  • Fixed 14799: Ariadne Data Synchronization Manual - installer lacks log and database configuration
  • Fixed 14851: Logo incorrectly scaled in templates and preview.
  • Fixed 14912: Previews do not handle template z-index correctly
  • Fixed 61583: Saving a recurring event in the past has no effect on signs
  • Fixed 61650: Change logo association effect
  • Fixed 61652: Conflicting meetings not handled correctly
  • Fixed 61653: Cannot edit Video URL in media library
  • Removed: Support for SQL Server 2008, 2008 R2

Version (January 18, 2016)

  • Fixed 15583: Start date fields in templates not working
  • Fixed 15784: Logo and Pictograms was scaled out of proportions
  • Fixed 18307: Preview fails to display meetings
  • Fixed 18356: Import errors with duplicated events
  • Fixed 18403: Recurrence selection difficult
  • Fixed 18407: Preview scales images incorrectly when in URL's
  • Fixed 36518: Booking object fields for the same sign in two events
  • Fixed 36706: When booking a second media event to the same layer and time, availability of stylesheet is unclear
  • Fixed 36758: Cannot move a media event in time
  • Fixed 45003: Moving an event from today not updated in signs.
  • Fixed 46456: XML meeting imports do not always trigger wayfinding output
  • Fixed 46862: Screen refresh during XML import
  • Fixed 50357: Error when change date of Guest Event
  • Fixed 50532: Convert setup file from Install Shield 2009 to Install Shield 2014
  • Fixed 52282: System has some issues when upgrading new versions
  • Fixed 53117: Cannot upgrade Ariadne Sign Service from to

Version (September 9, 2014)

  • New 6877: Preview of images in media tab and sub tabs
  • New 7108: Support for Microsoft SQL Server 2012
  • New 7109: Support for Microsoft Windows Server 2012
  • New 7110: Cleanup media functionality
  • New 11075: Default Wayfinding Roll on
  • Fix 11076: Meetings missing in preview

Version (November 1, 2013)

  • New: Preview contents from digital signs
  • Fix: Delete media will not delete media that is associated with media events
  • Fix: Move meeting from one room to another.
  • Fix: Print bookings does not sort by date
  • Fix: Editor, delete button deletes whole text object in stead of selected text.
  • Fix: Editor, text is not automatically wrapped when the user writes a long text
  • Fix: Editor save dialog must allow to save on top of existing image
  • Fix: Ariadne Sign Server generates large amount of trace logs
  • Fix: License file update resets the sign selection

Version (July 13, 2012)

  • New: Media preview functionality on media sub-tab - asset names are now displayed as part of the preview field in the media sub-tab
  • Fix: Web frontend now supports Internet Explorer 9
  • Fix: Installer error on Windows 2008 R2

Version (December 14, 2011)

  • Fix: Sign Tab time out at large customers
  • Fix: Print function for meetings over multiple days
  • Fix: IIS performance issue

Version (November 24, 2011)

  • New: Recurring events, Ariadne IUI now allows
    • To delete a single booking in a series of recurring events
    • To choose End Date for a recurring event
    • To choose unlimited recurring events (room booking)
  • New: Now possible to create meeting that extend over multiple days.
  • New: IUI gives a warning if a resource is not available for recurring booking
  • New: Support of PC-Signs as well as Modulex Signs
  • New: Support booking event with information written in Arabic characters
  • New: Improved DB indexing included
  • Fix: Performance of loading Sign tab has been improved
  • Fix: Line break in IUI editor now possible
  • Fix: Calendar sometimes disappeared
  • Fix: Scheduler service now installed with leading http://

Version (June 1, 2011)

  • New: Norwegian and Swedish available for the booking interface
  • New: Editor can save images in editable format
  • New: Media events can be created back to back
  • New: More Microsoft Windows® Server platforms supported (lookup the Install Guide)
  • New: Loading animation included in booking interface
  • New: Passed the official Microsoft Windows® Server 2008 R2 and SQL Server 2008 R2 platform tests
  • Fix: Sign tab and background performance improved
  • Fix: Font selection in editor now match the fonts assigned to the customer
  • Fix: Sign information was hidden in the Sign Information area (customers with many signs)
  • Fix: Message now displayed correctly on the signs for multiple booking
  • Fix: Sync service removed layout events for UK, and US west coast customers
  • Fix: Once a month schedule files for all customers were empty
  • Fix: Some Ariadne2 -> Ariadne3 migration issues were solved

Version (November 24, 2010)

  • New: Allow to replace an existing image in the media library
  • New: Verify if the customer exists or not before registering a sign
  • New: Include a link to Ariadne revision history in the Ariadne menu
  • New: Access rights to rooms and signs
  • New: Add –HH:mm format to default date/time when creating a new customer
  • New: Host name field added to Installer
  • Update: Improved Design Preview
  • Update: Ariadne2 -> Ariadne3 migration tool now includes signs, sign info and playlists in migrated material
  • Update: Remove media sub tab under Event, Guest and Room main tabs
  • Update: Improve the performance on Background tab
  • Update: Default background missing when creating background event without assigning image or color
  • Update: Text lines shown as line break on signs
  • Update: Message not shown on the signs, if the background stops before the message stops
  • Update: Expanding space for note field in Print Booking

Version (September 29, 2010)

  • New: Event start and end time can be typed in manually
  • New: Flemish language included
  • Update: A few special bookings from external booking files were not visible in the user interface
  • Update: Print bookings sometimes exceeded page width
  • Update: Some objects couldn’t be deleted in the image editor
  • Update: Some unlimited recurrences stopped

Version (August 6, 2010)

  • New: Way Finding, Visitor and Room template editors now included
  • New: Print Bookings
  • Update: Copy event
  • Update: Unlimited recurring background stopped for certain external bookings
  • Update: Sorting rooms
  • Update: Could not load .gif and .jpeg pictograms

Version (June 17, 2010)

  • New: Ariadne2 -> Ariadne3 migration tool included
  • New: Preview included
  • Update: Media library sorting
  • Update: Local admin language wrong
  • Update: Could not import .mgp and .mov files to the media library

Version (March 18, 2010)

  • New: Recurring events supported
  • New: Export and import customer available for administrator
  • New: External booking supported
  • Update: Improved logging
  • Update: Revised graphical appearance

Version (December 14, 2009)

  • New: XML file format documented for 3rd party developers
  • Update: Installer improved

Version (November 3, 2009)

  • New: Multilanguage support

Version (September 15, 2009)

  • Initial release