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KB0026 - E-mail flow when user changes time of a recurring Shared Order Form (SOF) reservation
User books a recurring reservation with SOF.
From Outlook, user opens the recurring reservation and changes times of the whole series.
After that, Cancelled Order emails are sent to Service Desk Agent.
This has been considered to be improved in a future release of the product.
Applies to: 3.7.0000.0009
Reference: TFS #1769
Knowledge base ID: 0026
Last updated: Feb 23, 2016