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Knowledgebase: Resource Central
KB0026 - E-mail flow when user changes time of a recurring Shared Order Form (SOF) reservation

 

Summary

User books a recurring reservation with SOF.

From Outlook, user opens the recurring reservation and changes times of the whole series.

After that, Cancelled Order emails are sent to Service Desk Agent.

 

Resolution

This has been considered to be improved in a future release of the product.

 

Properties

Applies to: 3.7.0000.0009

Reference: TFS #1769

Knowledge base ID: 0026

Last updated: Feb 23, 2016