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Knowledgebase: Resource Central
KB0015 - Description of how RC acts if changes are made to child resources in a Virtual Resource (VR)

 

Summary

The following table describes how RC acts if changes are made to child resources in a VR:

 

Description of change(s)

How RC acts in each situation

Reduce number of child resources in the VR

If user views the timeslot booked with the removed child resource:

  • In Daily Tasks ⇒ Overview: That timeslot is NOT MARKED
  • In ResourceFinder ⇒ Resource list: That timeslot is MARKED

Reduce/increase number of child resources in the VR, then update old VR reservation (change date, time, subject, etc.)

Changed Reservation email is sent to Organizer meanwhile the reservation for VR should have been cancelled and new reservations for child resources should have been created.

VR’s number of child resources in Outlook is different from that in RC backend

Reservation and order booked over the VR are canceled

 

Resolution

These have been confirmed as defects and will be reviewed for a future release of the product.

 

Properties

Applies to: RC versions: 3.7.0000.0027 (#1998); 3.7.0000.0031 (#2014); 3.7.0000.0034 (2028)

Reference: TFS #2014, 2028, 1998

Knowledge base ID: 0015

Last updated: Feb 23, 2016