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Phone: +1 (905)-655-9262
Fax: +1 (905)-655-9395
Email: info@add-on.com

Europe
Phone: +45 7944 7000
Fax: +45 7944 7001

China
Phone: +86 (21) 2221 8396
Email: info-china@add-on.com
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Denmark
+45 7944 7002

Europe
+44 (0) 203 002 3889

North America
+1 (202)-536-4165
Knowledgebase: Ariadne
System requirement for Ariadne

 

The following software requirements should be met in order to allow Ariadne System to work properly

Server Components

Requirement

Operating System

Windows Server 2012 (FULL) (Extended Support – see note *)
Windows Server 2012 R2 (FULL) (Extended Support – see note *)
Windows Server 2016 (FULL)

Note:Operating system is only supported in English language


Software

SQL Server
Microsoft SQL Server 2012 SP4 (Extended Support – see note *)
Microsoft SQL Server 2014 SP2
Microsoft SQL Server 2016 SP2
Microsoft SQL Server 2017

Note:SQL Server is only supported in English language

Other
Microsoft .NET Framework version 4.5.1


Hardware

Recommended hardware configuration depends on your company size. Find out minimal hardware requirement in the table below

CPU: 2 cores, 2 GHz
RAM: 4 GB
Disk: 25 GB (depends on amount of media in use)

 

Client Components

Requirement

Software

Internet browser
Internet Explorer 11
FireFox 31

Other
Silverlight 5.1

Product support Lifecycle policy
Product support Lifecycle policy for Ariadne System  can be found here

* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.

Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.

If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. For more information, please contact your reseller or us directly by sending an email by clicking here.

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